Mobil Communications Corp.

"The important value of QS-9000 Pioneers for its readers, together with its presentation of QS-9000 itself, is its well-researched and well-documented case studies of a number of companies that have gone through the full QS-9000 cycle. Every company has its own unique considerations and, while a generalized methodology is useful for guidance, it is this case-study information that is especially valuable for all men and women interested in QS-9000 and its implementation under the particular circumstances of their own organization." 

"In the rapidly changing industrial world, QS-9000 is a motivating force to improve the competitive power of companies. Chowdhury and Zimmer fill a great need by providing a book that assists in the implementation of a good quality system; it relates not only to the automotive industry but also to all manufacturing organizations." 

"QS-9000 is valuable because it details successful techniques in implementing the automotive industry's common quality requirements and helps readers understand what it takes to get things done properly the first time." 

"American car buyers are happy with the quality improvement they have found in recent-model vehicles, but they are expecting more improvement. QS-9000 is the means by which OEM suppliers will make added contributions to automotive quality. Since most suppliers have yet to embrace the standards, QS-9000 is the key to informing them about how to get on the automotive quality improvement bandwagon." 

"This excellent new book explains most convincingly that appropriately defined quality managementsystems do work - and work dramatically well. Viewed from a variety of management perspectives - costreduction, competitive advantage, customer requirements, and increased operational productivity -
QS-9000 creates added value." 

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Last modified: November 18, 2002